
General Questions
Once you’ve placed your order you’ll receive a confirmation email with details about your order and a tax invoice attached as a PDF. Once we have processed your order, you will then receive another email letting you know that the shipping process has begun.
We send a confirmation email and receipt immediately when you make a purchase. If you’ve not received this email within 5 minutes of placing your order, try checking your junk or spam folder as they can sometimes get caught up in there. Still no luck? Just contact us and let us know. Our customer service team will reply with your receipt attached.
Unfortunately we are an online store only and do not have a shop front so sadly you cannot visit us. However if you have any questions about a particular product, please contact us and we’ll be more than happy to answer them for you.